SPC Results for Diagnostic Didymium Filter Test

FAQ: “We take the results from the Didymium Filter Test on our HunterLab ColorQuest XT and plot them in an SPC chart over time to look at trends. We are seeing the 430 and 570 nm filters slowly decrease. Can you help us understand what may be occurring?” Continue reading

How to perform a clean uninstall of EasyMatch QC-ER

Be warned – this note assumes that you want to completely remove or “clean” EasyMatch QC-ER from your PC and start over. No user data will be saved. The following steps are what you need to do for a complete uninstall of EasyMatch QC-ER.

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How can I upgrade EasyMatch QC-ER software on a new computer?

EasyMatch QC-ER is a 21 CFR Part 11 compliant version of HunterLab’s EasyMatch QC software for electronic records. Often when a company upgrades to a new operating system, they will also install a new computer. Here is how to successfully upgrade to a new version of EasyMatch QC-ER on a new computer. Continue reading

Unable to Standardize Instrument

The standardize button in the EasyMatch QC tool bar is grayed out and I cannot standardize my instrument.

EasyMatch QC Tool Bar

EasyMatch QC Tool Bar

This problem usually occurs when communication has been interrupted with the active instrument. First check and make sure that all cables are connected to both the instrument and computer and that the instrument is powered on.

Go to Sensor/Install/Configure in the EasyMatch QC software. In the Sensor Manager window you should see your instrument listed on the left hand side under Sensor Name; the instrument will be listed with its serial number.

On the right hand side of this window you will have a Connect button. Click the Connect button to restore communication with your instrument. Once communication has been restored make sure that the “Reconnect sensor at startup” option has been selected.

Click OK to save changes.

How do I average multiple readings?

How do I setup the EasyMatch QC software to average multiple readings?

The EasyMatch QC software has an option to average multiple readings and report the average as a single measurement. To use this feature it first must be configured. To do this, go to Options/Average Method. This will open the Average Method window, as shown below.

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What mode am I in and how do I change modes?

How do I know what mode my sensor is currently standardized in and how can I change modes?

The easiest way to tell what mode the instrument is using in the EasyMatch QC software is to locate the status bar in EasyMatch QC. The status bar is located at the very bottom of the software indicated in red in the picture below. This provides information about the sensor in the current mode, and when the standardization for that mode expires.

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Is there a way to change the Standardization Interval?

FAQ: “Our site requires us to standardize the instrument every 4 hours. Is there any way to change this in the EasyMatch QC software?”

The EasyMatch QC software prompts the user to Standardize the instrument ever 8 hours, this is the default setting when the software is installed. If your company requires the instrument to be standardized at a different interval, this can be changed in the EasyMatch QC software.

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How can I set up the instrument in Multi-Mode?

FAQ: “I would like to be able to read my product in Reflectance Specular Included (RSIN) mode and Reflectance Specular Excluded (RSEX) mode. Is this possible to do without manually switching modes every time?”

Yes, the EasyMatch QC software has a function called Multi Mode. Multi Mode is set up so the instrument can standardize and read in two separate but similar modes. Continue reading